Paying for your telephone service has never been this simple! You now have more attractive options. We have the safest, most convenient and reliable methods of payment at: our Care4U Centres (previously Customer Service Points) your local branch of Merchant Bank. any CAL Bank branch nationwide. CAL Paypoint is automated and there are no delays in payments reflecting on subsequent bills.  It is open to all and you don't need to be a customer of the bank. all Ecobank branches nationwide.   Cash Payments Payment in cash will ensure immediate crediting of your account.   Bank Payments You may pay your bill at any local branch of Merchant Bank and CAL Bank)   Payment by Cheque/Payment Order Cheques should be made payable to ‘GHANA TELECOMMUNICATIONS COMPANY LIMITED’ or ‘GHANA TELECOM’ and crossed 'Account Payee only'.  Please ensure that your Account Name, Account Number and Phone number are written on the reverse of your Cheque/Payment Order. Presentation of a cheque that is subsequently dishonoured will result in immediate disconnection.   Payment Period Payments should be made within 21 days of the bill date.   Billing Period Customers are billed for a particular Billing cycle.  Any input not refleced in a particular billing cycle will reflect in the subsequent cycle.   Disconnection Service will be disconnected if the customer does not pay within 21 days of the bill date. Settlement attempted by presentation of cheques subsequntly dishonoured will result in immediate disconnection.   Reconnection In the event of disconnection, full payment for this account will be required before restoration of service.   Incentives Ghana Telecom will from time to time give incentives to customers who regularly pay their bills on time.   Adjustment An adjustment will be made whenever necessary in the next billing period should any additions or deductions occur after bill payment.   Complaints To facilitate quick resolution of billing complaints, customers are advised to lodge their complaints within 21 days of a bill at their respective Care 4U centre.   Telephone Calls Charging for telephone calls will depend on the time at which the call is made, and the type of call that is made.   Rate Type N = Normal rate (6.00 a.m. - 6.00 p.m.) R = Reduced rate (6.00 p.m. - 6.00 a.m.) D = Discount rate (applicable from time to time)   Call Type IO  =   International Operator Assisted IS   =   International Self Dialled TO =   National Operator Assisted TS  =   National Self Dialled   Deposits May be required for particular types of service.